For 21+ only

lxbet's commitment to responsible gambling

Stay safe while having fun — our self-exclusion, deposit limit and time-out tools are always ready to protect you.

Our responsibility pledge

lxbet believes that betting is entertainment — not a burden. We are committed to ensuring a safe, transparent and enjoyable experience for every player in Bangladesh. Responsible gambling does not only mean knowing your own limits — it means having access to the right support at the right time.

On our platform you can voluntarily use a range of protection tools. From setting deposit limits to long-term self-exclusion — everything is in your control. Our 24/7 Bengali live chat support team is ready to assist you at any moment.

21+ For those aged 21 or above only. Opening an account for minors is strictly prohibited.

Our commitment checklist

Age verification — mandatory at registration
Option to voluntarily set deposit limits
Time-out option of 24 hours or more
Self-exclusion available from 30 days up to 5 years
24/7 live chat support in Bengali
Transactions secured by SSL encryption
Responsible messaging in promotional content

Our protection tools

To keep yourself and your family safe, lxbet offers multiple effective measures. Full details of each tool are provided below.

Deposit Limits

You can set your own limit on how much you deposit per day, per week or per month. Reducing a limit takes effect immediately, while increasing one requires a 24-hour waiting period.

Time-Out Break

If you want to take a temporary break from playing, activate a time-out of 24 hours up to 30 days. During this period you will not be able to log in or place bets on your account.

Self-Exclusion

If you feel that gambling is getting out of control, activate self-exclusion for 30 days up to 5 years. During self-exclusion the account cannot be reopened and you will not receive any promotional messages.

Reality Check Notifications

At set intervals you will receive an alert reminding you how long you have been playing and giving you an overall picture of your wins and losses. This helps you stay aware.

Spending Tracker

In the history section of your account you can check at any time how much you have deposited, how much you have withdrawn and your total spend. Transparency is our core principle.

Account Closure

If you wish to permanently close your account for any reason, contact us via live chat or at [email protected]. Action will be taken as quickly as possible after your request.

Signs of problem gambling

If any of the signs below appear in your behaviour, seek help immediately. Staying aware for your own protection is the best step you can take.

Spending beyond your budget: Betting with money meant for household or daily needs.

Chasing losses: Repeatedly placing large bets to try to recover money you have lost.

Hidden habits: Concealing your betting habit from family or friends.

Anxiety and irritability: Feeling restless or anxious when you cannot play.

Impact on work and relationships: Your work or family relationships being harmed.

Taking on debt: Borrowing money or selling valuables to fund betting.

Responsible gambling tips

Playing responsibly means keeping enjoyment in check. A few simple habits will help you stay healthy and safe.

Treat betting as entertainment only, not a source of income.
Set a budget for each day or each session in advance.
Stop playing when your set budget runs out — do not try to chase losses.
Avoid betting when drinking or under emotional stress.
Take regular breaks and focus on other hobbies or activities.
Spend time with family and friends — do not isolate yourself.
If something feels wrong, contact our live chat right away.
Keep your account logged out on devices used by minors.

Four steps to getting help

Using responsible gambling protections at lxbet is very straightforward. In just a few steps you can secure your account.

Log In

Choose a tool

From the "Responsible Gambling" section, choose deposit limits, time-out or self-exclusion.

Set your limits

Enter your preferred value or duration and confirm.

Get support

If needed, speak to us anytime via 24/7 live chat or at [email protected].

Minor protection policy

lxbet is strictly a platform for those aged 21 and above. We verify age at registration and reserve the right to investigate any suspicious account.

To keep children and teenagers away from online gambling, we advise parents to use parental control software on their PC or mobile. If you share your device, always log out and keep your password secure.

If you suspect that a minor has used your account, notify our support team immediately.

Age 21+ is mandatory

Online betting in Bangladesh is for adults only. We firmly believe that responsible gambling starts at the right age. We may request ID from any account holder at any time to verify their age.

Under 18 — strictly prohibited
Ages 18–20 — not permitted
Age 21 or above — welcome

Responsible gambling questions and answers

Answers to common questions about responsible gambling are provided below.

After logging into your account, go to "Account Settings" and open the "Responsible Gambling" section. There you can set separate deposit limits for daily, weekly or monthly periods. Reducing a limit takes effect immediately. If you have any trouble, let us know via our 24/7 live chat.

When self-exclusion is active, you will not be able to log in or place bets for the specified period. You will also not receive any promotional emails or messages during this time. Your balance will be kept safe and you can withdraw it once the self-exclusion period ends. If you attempt to open a new account while under self-exclusion, it will be rejected.

A time-out is a temporary break that can last from 24 hours up to 30 days. It is mainly for those who want to take a short rest but plan to return afterwards. Self-exclusion, on the other hand, is long-term — from 30 days up to 5 years. It is for those who feel that betting is having a negative impact on their life and need a lengthy break.

If you lose sleep thinking about betting, have to lie to family members, keep placing large bets to try to recover lost money, or cannot focus on work or studies — these are signs of problem gambling. In such a situation, contact us without delay via live chat and request self-exclusion or account closure.

If you believe a family member is affected by a gambling problem, first try to have an open conversation with them. You can reach out to the lxbet support team and raise concerns about that person's account. We will handle your request with confidentiality. For professional mental health support, seek advice from a local specialist.

The minimum deposit at lxbet is ৳200 and the minimum withdrawal is ৳800. The same limits apply across all payment methods (bKash, Nagad, Rocket, Upay). Withdrawals are generally completed within 30 minutes to 3 hours. As part of responsible gambling, we recommend depositing only an amount whose loss would not affect your daily life.

Play safe, enjoy the fun

Join lxbet with a commitment to responsible gambling. Enjoy cricket, slots or live casino — all in a controlled way.

Need help? We are always here

For any questions or requests related to responsible gambling, contact our support team.

Live Chat Support

Speak directly with our support team in Bengali 24/7. After logging in, click the live chat icon.

Email Support

For detailed requests, email us at [email protected] — we will reply as quickly as possible.

⚠️ Remember: responsible gambling is an ongoing process. Asking for help at any moment is a sign of courage. We do not judge — we support.